View Access:
Invitees with View Access can:
View all case contents and associated communications
Download all evidence
View the case and communications audit trail
Use Case: This level is best when the invitee only needs to review and comment on the case without making changes.
Update Access:
Invitees with Update Access have all the permissions of a viewer, plus the ability to:
Add or upload new evidence
Share the case or videos with additional users
Update case details
Use Case: This level is suitable for collaborators actively contributing to case management.
Note: Access levels can be adjusted at any time. If unsure which level to assign, start with View Access and elevate permissions as needed.
